Quick answers about DueSphere AI, access channels, cases, subscriptions, and data visibility
DueSphere AI-powered worker voice and supply chain due diligence platform that helps companies identify labor risks, strengthen HREDD, and protect vulnerable workers through continuous monitoring.
Our solution helps organisations map labour related risks across complex multi-tiered supply chains by collecting data via worker voice. It enables workers to report workplace concerns through familiar communication channels while helping organizations analyze, organize, and follow up on submitted cases.
DueSphere AI can be used by:
DueSphere AI is platform-agnostic. Workers can access the service through supported channels such as Telegram, Facebook/Messenger, WhatsApp, or a website.
Not necessarily. The access method depends on the communication channel selected for the organization and its workers.
Some channels can be searched directly, while others require a specific link or entry point. During onboarding, DueSphere AI works with the organization to determine how workers will access the service.
Yes. The worker access strategy can be configured according to the needs and communication preferences of the relevant worker population.
The AI collects the relevant information through the conversation, analyzes the submission, and records it as a case in the organization's system.
Authorized users can then review and follow up on the case.
Yes. Authorized users can take over the AI conversation when human interaction or follow-up is required.
Yes. Case-handling functionality is available through the case-management workflow. Additional dashboard-based case-management functionality can also be configured where required.
Yes. DueSphere AI can notify designated users when a new case is submitted. Notification settings and recipients can be configured according to the organization's requirements.
Yes. A brand can be configured with access across its participating factories and suppliers.
Access is controlled by user permissions. A factory user can be restricted to cases associated with their own factory.
Yes. Depending on the subscription structure, a coalition can have overall access while individual members receive access to their own cases.
Yes. Separate accounts can be created for participating member companies.
Yes. User credentials and permissions are configured according to the organization's structure and each user's responsibilities.
The main models are:
This depends on who holds the subscription.
For an individual subscriber, the company provides its own information.
For a brand or coalition subscription, the required organizational information can be provided centrally during onboarding.
DueSphere AI provides credentials to the authorized users identified during onboarding.
Yes. The platform can be configured around the organization's structure, worker population, access requirements, communication channels, and case-management workflow.
Yes. Additional functionality, such as notifications or expanded dashboard-based case management, can be discussed during onboarding.
For a brand-level deployment, providing the participating factories and suppliers is important for establishing the appropriate organizational structure and access permissions.
DueSphere AI introductory pricing starts at:
Pricing may vary depending on the organization's size, supply-chain structure, number of factories, and required functionality. Final pricing is confirmed during the subscription and onboarding process.
Only authorized users with the appropriate permissions can access cases. Visibility is configured according to the subscription and organizational structure.
Yes. For example, a brand can have visibility across participating factories while each factory can be restricted to its own specific cases.
Yes. User access and organizational permissions can be adjusted as the organization's requirements change.